The hotel was clean and well-maintained.

The hot tub was cold and I had to go downstairs to ask if it was working. When I called the front desk, the night staff couldn’t check for me and suggested I do it myself. This lack of assistance left me frustrated and disappointed with the service.

The location was convenient for our

travels, easily accessible from the highway. However, the room we stayed in was not very clean, which was disappointing. Additionally, the service at the front desk felt a bit lackluster during check-in, which added to our frustrations.

Had a great time with my family! The room was super spacious with a cozy sofa bed, but the cleanliness could use some improvements. Overall, decent stay! 😊

My kids wished for bigger towels at the pool. A few extra hands to help with that would make it easier for families to enjoy their time together.

Had an awesome stay with friends here! We enjoyed exploring a 127-acre park for some walking trails and picnics. The hotel's location makes it easy to hit the Sports Center Complex for more fun. The place was clean and the hot tub was a great spot to relax. Just a heads up, breakfast options weren’t plentiful.

I had a tough time when I got to the front desk with no one there at 3 PM. Had to wait for help, which was frustrating.

the location of holiday inn express is great, close to old navy and ulta. the outdoor pool and fitness center were nice amenities. the staff really stood out and made my stay comfortable.

the breakfast options were quite limited.

Flaming Grill was a hidden gem just down the road, serving up hearty plates that made my taste buds dance! Plus, the staff was super friendly, ensuring I had a cozy stay in the Queen Room with Two Queen Beds and Sofa Bed. Good vibes all around!

But the hallway had a funky smell and the elevator had seen better days. The breakfast fruit was hit or miss – some too ripe, others not ripe at all. Just a few sticky moments that didn’t quite shine!

This was just a suitable option for a brief sojourn in Elk Grove with value for money. The staff was friendly and attentive, ensuring I had everything I needed during my visit. Be sure to check out nearby dining options for a better variety.

I found the rooms at Holiday Inn Express Elk Grove West I-5 to be spacious and exceptionally clean, making my stay very comfortable. The staff was friendly and attentive, ensuring I had everything I needed during my visit.

Increased seating in the common areas would be nice.

can't wait to go back

the room was super spacious and had a cozy sofa bed, making it feel welcoming. the bathroom was equipped with a bath and had hand sanitizer, which was great for cleanliness. enjoyed the fitness centre and the outdoor swimming pool too. perfect for relaxation after a long day!

overall pleasant stay but room could be quieter

The breakfast options were fantastic. I especially enjoyed how delicious everything was, making me want to go back for more. The friendly staff contributed positively to my experience, adding a personable touch throughout my stay.

I found the room to be a bit noisy at times, which disrupted my rest.

The room was super spacious with a cozy sofa bed. Loved the modern amenities and how clean everything felt!

Decent stay but needs fixes

We spent a week here and found the easy exit door helpful to dodge the dirty elevator. The room was alright, but the shower was super slippery. no mats or grip stickers at all. The breakfast wasn't great either—most items were either empty or low quality. Just felt like they didn't really care at all.